MANG INASAL- Ayala Ave. food review

I have always been faithful in my conquests.

chicken inasal is ONE of them.

Now, I venture on my Friday lunch out towards the Mang Inasal resto at the white Romanesque-style building along Ayala beside RSC where the Hyundai office is. Located on the second floor, M.I. shares the floor with Karate Kid, Binalot and other eateries.

It mainly caters to the working denizens along Ayala, and so the lunch hour was packed, with queues everywhere.

My goal was to redeem one of my free meals from a popular credit card company, and I was prepared to be inconvenience. Going to a fast food restaurant isn't a breeze during the noon time, so I endured a waiting in line time of ten minutes, before I flashed my charge slip and ordered camote fries and beef sinigang ( it isn't obvious I am hungry no?)

Thumbs up for :
1. The order taking was quick.
2. Each diner was given a number on a long bbq stick, so waiters can quickly give orders to diners as needed.
3. Food was piping hot, and meets the expectation of saucy, juicy chicken barbeque.
4. A tall pitcher of H2O satisfied diners' thirst.
5. Unlimited Rice!
6. The takeout of my camote fries was wrapped in foil and quickly served.

thumbs down:
1. food servers looked harried and toxic.
2. Witnessed a food server slam the stock room door at her colleague for unknown reasons and it was unpleasant.
3. One food server almost slipped as she stepped on an oil slick.
4. Orders were queued long and many diners were unhappy.
5. There was inadequate food delivery as my order was not complete when my number was carried off.
6. There was lack of coordination of the servers and the dispatcher, making for long delays.
7. Only one cleaner cleared tables, and three food servers going around, one griller also for many diners.
8. Only one cashier taking all the orders.

Overall, if you are willing to wait, the inasal is really worth waiting for, but the service is wanting for improvement.

Improvements can be done by all servers exercising extra courtesy and meeting customer needs on time.

Food wise, I comment on the sinigang, it tastes good, there were a total of 3 bite sized beef cubes in the sour broth. The chicken was again, sweet and tangy in its bbq sauce, while the meat was tender and addicting to eat . Dipping the white meat in a combination of calamansi, soy sauce, vinegar and chili drops made the experience quite satisfying though one has to truly wash hands afterwards.

I rate this restaurant, on a scale of 1to 1 to 4, with 4 being the highest, it merits a 2, because it took me an hour to finish my meal there and in the lunch hour, services and attention has to be improved to better customer repeat visits.